Question 1

Are your engineers Gas Safe registered?

Accepted Answer

Yes, all our engineers at Plumbline MK are fully qualified and Gas Safe registered. We undergo regular training to stay up-to-date with the latest regulations and best practices.

Question 2

What areas do you cover?

Accepted Answer

We cover Milton Keynes and surrounding areas up to 50 miles away, including Newport Pagnell, Bedford, Buckingham, Aylesbury, Northampton, Bedfordshire, and Hertfordshire. Contact us to check if we cover your area.

Question 3

Do you offer free quotes?

Accepted Answer

Yes, we provide free, no-obligation quotes for all our services. You can request a quote online, by phone, via WhatsApp, or we can arrange a home visit.

Question 4

How much does a boiler installation cost?

Accepted Answer

Every installation is different, so we provide a free, no-obligation quote tailored to your home. Contact us and we'll give you an upfront price with no hidden costs.

Question 5

What brands of boiler do you install?

Accepted Answer

As accredited installers for Worcester Bosch and Vaillant, we can offer extended warranties of up to 12 years on selected models, giving you complete peace of mind and long-term protection. We also supply and install a wide range of other leading boiler brands, ensuring you receive the best solution for your home — whether you're replacing an old system or installing a brand-new one.

Question 6

What warranty do you offer on new boilers?

Accepted Answer

As accredited installers for Worcester Bosch and Vaillant, we can offer extended warranties of up to 12 years on selected models, giving you complete peace of mind and long-term protection. We also provide a 12-month guarantee on all pipework and labour carried out by Plumbline MK.

Question 7

How often should I get my boiler serviced?

Accepted Answer

We recommend getting your boiler serviced once a year. Annual servicing helps identify issues early, maintain efficiency, and keeps your manufacturer's warranty valid.

Question 8

What is included in a boiler service?

Accepted Answer

A typical boiler service includes safety checks, cleaning of internal components, checking for leaks or corrosion, and testing gas pressure and flue. You'll receive a full service report.

Question 9

How do I know if I need a new boiler?

Accepted Answer

Signs include frequent breakdowns, rising energy bills, strange noises, or if your boiler is over 10-15 years old. We offer honest advice and won't sell you a new boiler if you don't need one.

Question 10

What should I do if my boiler shows an error code?

Accepted Answer

Try resetting the boiler using the instructions in your manual. If the issue persists, contact us and we can diagnose the problem - often the same day.

Question 11

Can you provide a landlord gas safety certificate?

Accepted Answer

Yes! As your trusted local plumbers in Milton Keynes we can definitely provide landlord gas safety certificates (CP12). We offer fast appointments and digital certificates.

Question 12

Do you handle legionella water testing?

Accepted Answer

Yes, whether you need an emergency boiler repair or legionella water testing, we are happy to help. Contact us for pricing and availability.

Question 13

Can I book a boiler service online?

Accepted Answer

Absolutely! You can book your boiler service directly through our website or by calling us on 07805 844 016.

Frequently Asked Questions

General

Boiler Installation

Repairs & Servicing

Gas Safety

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